Privacy Policy

Last updated: 1 October 2026

Wi-Fi Ninjas respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we may collect when you use our website, how we use it and the rights you have in relation to your information.

Information we collect

When you use the Wi-Fi Ninjas website, we may collect information that you provide directly to us, such as your name, email address and any information you include when contacting us.

We may also collect limited technical information about how visitors use our website, such as browser type, device type, pages visited, approximate location based on IP address and website usage information.

Where our website uses cookies or analytics services, these may also collect information about your visit.

How we use your information

We may use your information to:

  • Respond to enquiries or messages you send us.

  • Provide information, services or resources you request.

  • Operate, maintain and improve the Wi-Fi Ninjas website.

  • Understand how visitors use our website and its tools.

  • Maintain the security and performance of our website.

  • Comply with legal or regulatory obligations.

We will only process personal information where we have an appropriate lawful basis for doing so under applicable UK data protection law.

Wi-Fi Ninjas tools and calculators

Our website may provide interactive tools, including our Wi-Fi Professional Services Calculator.

Information entered into these tools may be processed to provide the requested calculation, estimate or output. Unless clearly stated otherwise within a particular tool, information entered into a calculator is not intended to be used for marketing purposes.

Any estimates produced by our tools are provided for informational and planning purposes and do not constitute a formal quotation or contractual offer.

Cookies

Our website may use cookies and similar technologies to operate the website, remember preferences, understand website usage and improve the visitor experience.

Some cookies are essential for the website to function. Other cookies, including certain analytics or marketing cookies, will only be used where appropriate consent has been obtained.

You can manage or withdraw your cookie preferences using the cookie controls available on our website or through your browser settings.

Analytics and third-party services

We may use third-party services to help operate, host, secure or understand the use of our website.

These providers may process limited information on our behalf. Where personal information is shared with service providers, we take reasonable steps to ensure it is handled appropriately and only used for the intended purpose.

Our website may also contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

How long we keep your information

We only retain personal information for as long as reasonably necessary for the purpose for which it was collected, including where necessary to meet legal, accounting or regulatory requirements.

When information is no longer required, we will delete or anonymise it where appropriate.

How we protect your information

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no website or internet transmission can be guaranteed to be completely secure.

Your data protection rights

Under UK data protection law, you may have rights relating to your personal information, including the right to:

  • Request access to personal information we hold about you.

  • Ask us to correct inaccurate or incomplete information.

  • Ask us to delete your personal information in certain circumstances.

  • Ask us to restrict how your information is used in certain circumstances.

  • Object to certain uses of your personal information.

  • Request the transfer of your information where applicable.

  • Withdraw consent where we rely on consent to process your information.

If you would like to exercise any of these rights, please contact us using the details below.

You also have the right to raise a concern with the UK Information Commissioner's Office (ICO).

Changes to this Privacy Policy

We may update this Privacy Policy occasionally to reflect changes to our website, services or legal requirements.

The latest version will always be published on this page with the date it was last updated.

Contact us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Wi-Fi Ninjas
United Kingdom
Email: Contact@wifininjas.net